Calculator and valuation problems
Check your inputs when a property calculation or estimate is missing or unexpected.
- Open the calculator you want to use from “Services”.
- Check each field’s label, units, and time period before entering a value.
- Complete any required fields or address suggestions, then use the calculation action where shown.
- Review the result against the inputs you entered.
A result looks unexpected
Check monthly amounts, property sizes, rates, and terms for typing or unit mistakes. Calculators serve different purposes, so an affordability result and a property valuation are not interchangeable.
General support
If a calculation does not complete, share the calculator name and error with support. Do not email financial documents.
[email protected]