homely Help Center

Offers and counter-offers

Review the latest terms and use the actions available for the current negotiation.

  1. Open the property’s offer or the associated transaction.
  2. Review the latest amount, terms, and status.
  3. Use the available submit, counter, accept, decline, or withdrawal action for your role.
  4. Read the confirmation and check the updated status after completing the action.

An action is no longer available

The negotiation may have changed since you opened it. Reopen the offer and review the current terms before acting. An older offer may no longer be available to counter or withdraw.

Correct any dates or amounts identified by the form before submitting. If a submission appears interrupted, check the current offer before sending again.

General support

Contact support if an offer action fails or its status does not update.

[email protected]