Resetting your password
Choose a new password or resolve a reset link that has expired.
- Open the link in the password-reset email you requested.
- Enter a new password that meets the requirements displayed on the screen.
- Enter the same password in the confirmation field, then submit.
- Follow the completion screen to return to your account.
The reset request has expired
Return to “Sign in”, select “Forgot password?”, and request another reset email. Use the new link to continue.
The new password is not accepted
Check each displayed requirement and make sure both entries match. If you are already signed in and want to change your password, open “Account settings”, then “Sign in & security” and the password option.
General support
Contact support if a new reset link still cannot be completed. Do not include the link or your password.
[email protected]