Missing notifications

Check notification preferences and your device’s notification permission.

1. Open “Account settings”, then “Notifications”.
2. Check the relevant topic, such as viewing reminders, messages, or offers and counter-offers.
3. Review the separate “Push notifications” and “Email” switches under “How we reach you”.
4. For push alerts, check that your device allows notifications from homely.

A preference in homely and the device’s notification permission are separate controls. Allowing one does not change the other.

Check the update in the app

Open the conversation, viewing, or transaction to check its current status. For an expected email, check spam or junk as well as your inbox.