homely Help Center

Saved and hidden properties

Understand why a saved home or a hidden listing may not appear where expected.

Saving a property and hiding it are different actions. Saving helps you return to a home; hiding changes whether you see it in your property results.

  1. Check that you are signed in to the account you used when saving or hiding the property.
  2. Open your saved properties to look for a home you saved.
  3. Review your active search filters if a home is missing from Discover.
  4. If you have the property link, open it and check its current availability.

Saving a listing does not reserve the property or guarantee that it will remain available. A listing can change after you save it.

General support

If you cannot find or reopen the home, include its link or identifying details in your support enquiry.

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