Pending, cancelled, or rescheduled viewings
Check the current viewing status before making plans or changing a booking.
A request is still pending
Open the viewing and its property conversation to check for a response. A pending request still needs confirmation. Use the conversation if you need to clarify arrangements with the other person.
Change or cancel a viewing
- Open the existing viewing.
- Use the available reschedule or cancellation action and read its confirmation.
- For rescheduling, choose an available time and check the resulting request status.
- Check the updated details before attending.
A cancelled viewing should not be treated as an appointment. Listing changes can also cancel pending or upcoming viewings. Check the current listing and request a new time if it remains available.
General support
If the displayed status or time does not match a completed action, contact support.
[email protected]