homely Help Center

Verifying your email

Complete email verification during signup or after changing your email address.

During signup

  1. Check the address shown on “Verify email”.
  2. Open the verification email and enter its code in the app.
  3. Continue when homely confirms verification.

If the email is missing, check spam or junk. Use “Resend email” when available. If a code expires and the app says a new one has been sent, enter the new code.

After changing your account email

An email change from “Personal details” sends a verification link to the new address. Follow that link, then return to “Personal details” to check the update. This flow uses a link rather than the signup code.

General support

If a code or link does not complete verification, contact support without including the code or link.

[email protected]

Privacy enquiries

For help correcting personal information or questions about your email data, contact the privacy team.

[email protected]