homely Help Center

Verifying your phone number

Confirm your phone number with the code sent to it.

  1. Check your phone number and country code on the verification screen.
  2. Enter the verification code sent to your phone.
  3. Continue once homely confirms the number is verified.

The code has not arrived or does not work

Check that your phone can receive messages and that the displayed destination is correct. Use “Resend code” when available. If an expiry message says a new code has been sent, use the new message rather than the expired code.

“Phone already in use”

Use the help option on that screen to contact support. Explain the message and the action you were completing; do not send your verification code.

General support

Contact support if you cannot complete phone verification.

[email protected]

Privacy enquiries

For a personal-data correction request involving your phone number, contact the privacy team.

[email protected]